FAQ

How long does shipping take?

US shipping is free on every order. The Hand Massager typically arrives in 6 to 10 days. The Shoulder Wrap ships from our extended warehouse and typically arrives in 2 to 3 weeks. You will receive a tracking number by email as soon as your order ships.

What if it is not for me?

Every order is covered by a 30-day money-back guarantee, counted from the day your order arrives. Contact us and we will walk you through the return.

Is it hard to use?

No. Both products are one-button simple: press power, choose your heat level, relax. No app is required (the Shoulder Wrap offers an optional phone app if you like extras).

How warm does it get?

Both products offer multiple heat levels, from gentle warmth to a deep, cozy heat, with automatic shut-off timers for peace of mind.

Are they cordless?

Yes. Both run on rechargeable batteries and charge with an included USB cable, so you can use them on the couch, at your desk, or anywhere at home.

Is this a medical device?

No. Wearmly products are comfort and relaxation products, not medical devices. If you have a medical condition, please talk with your doctor before use.