Refund policy

RETURN & REFUND POLICY

Every Wearmly order is covered by a 30-day money-back guarantee, counted from the day your order is delivered.

Returns: to start a return, email us at shaunhill36421@gmail.com with your order number within 30 days of delivery. We will reply within one business day with simple instructions. Items should be in good, resellable condition. Return shipping for change-of-mind returns is paid by the customer.

Refunds: once your return is approved and received, your refund is issued to your original payment method within 5 business days. Please allow an additional 5 to 10 business days for it to appear on your statement.

Damaged or faulty items: if your product arrives damaged or stops working within the guarantee period, contact us with a photo or short video and your order number. We will send a free replacement or issue a full refund. You will not be asked to ship a faulty unit back at your own cost.

Late or missing refunds: if you have not received your refund after 10 business days, contact us and we will chase it with the payment provider.